Check-in: 3 PM
Latest check-in: 8 PM
Check-out: 12 PM (noon)
If you would like to request an earlier check-in at 1:30 PM or a late check-out at 2 PM, please note that these options are subject to availability, will be able to update on this upon request.
Kindly WhatsApp us in advance to update on your late arrival.
We require 50% deposit upon confirming your reservation through bank transfer only.
Balance payment is required upon check-in date or bank-in 1 day before
Please use below bank details for payment.
Bank – Hong Leong Bank Berhad
Current Account No – 35400031588
Account Holder- Serenity Sanctuary Ent
Local breakfast, tea and coffee is provided.
Alternatively for guest who do not prefer local breakfast, can always inform us in advance for other option such as bread , jam, butter and eggs.
Catering Services is available which require 3 days advance reservation.
Is not suitable for disable guest.
We are pleased to inform you that we can accommodate pets if the entire resort or Jaya Villa is booked.
Please note the following conditions:
Thank you for your understanding and cooperation.
Wifi is challenging in the whole area. We are using a satellite system (Connectme). For a Wi-Fi connection, you need to purchase data, the cost is RM10 for 1.5GB. Kindly update if you would like to proceed after check-in. Thank you
Note:- To (Connectme) Wi-Fi, it is advisable to close all apps which are active on your device to avoid consuming the data.
Parking space is available for all villas, WhatsApp us for more info.
We do not provide complimentary transport service. However, we can provide contact number of private taxi who is familiar with the area.
For extra pax which can be added with a cost of MYR 100nett per pax per night.
Only applicable as follows:
JR House : 3 pax
JJ VIlla : 1 pax
Esmeralda House : 1 pax
Bahasa Malaysia and English
Day guests is not allowed.
